FAQs

1. Are you open?

• A: You can review our schedules in the section Banches and Store Hours. If it is a day with special hours, it is recommended to check our social networks such as Instagram.

2. How to order online?

• A: You can contact us by WhatsApp or one of our branches and we can help you with your online purchase.

3. Are they making deliveries and assembly?

• A: Yes, we have our own trucks to make home deliveries. If it is for Central Panama to Costa Verde, it has a cost of $20+7% and includes the navy. If it is for the interior of the country the cost is higher. See this page for rates on thisLINK.

4. He doesn't want delivery. Can I withdraw at your branch?

• A: At the moment you can only pick up at the Pueblos warehouse. It is recommended that you call us at 217-8771 before picking up the merchandise so that we can verify that everything is in order.

5. What is the payment method?

• A: We accept payments by ACH, direct deposit, Yappy and credit cards.
  • For ACH account and direct deposit see this LINK.
  • For Yappy from Banco General, find us in the Directories section. And look for us as econoprices.
  • Credit cards: Visa and Mastercard.

6. I already placed the order online. What is the next step?

• A: You can make the payment and send us proof of payment by WhatsApp: 6984-2172. If by credit card, we will process the order automatically the next business day

7. Subscriptions and credit?

• A: We are not doing credit sales at the moment. To pay you need to deposit 30% of the merchandise for us to separate it. And you have 3 months to cancel. Start by making a quote online.

8. How do I coordinate delivery?

• A: The delivery department will be calling you 1-2 days before delivery. And if we are taking a long time, you can call us at 217-8771 to verify your delivery.

9. Do you have a direct line to call for claims, credit balance, etc.?

• A: Yes, you can call us at (+507)217-8253.